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FAQ

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    Webservices API

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  • What are the different date types in TRU Connect and how are they used?

  • What are shopping carts?

  • What is settlement?

  • Why has a transaction been suspended?

  • How do I suspend a payment?

  • How do I action a payment that has been suspended?

  • Why can't I refund this transaction?

  • Can I defer a payment until later?

  • Can I accept a payment that has been cancelled?

  • How do I process a refund?

  • Can I process a re-authorisation?

  • How do I protect myself against fraud?

  • Can I process a zero-auth?

  • What is Tokenization?

  • What is "Webservices" user role?

  • What is "Webservices JWT" user role?

  • How does inheritance work in requests?

  • What are Account Checks?

  • What is Visa Direct?

  • What are Mastercard MoneySend Payments?

  • What is the Mastercard Gaming and Gambling Payments Program?

  • What is Visa Token Service (VTS)?

  • What is Protect Plus?

  • What is the difference between Transaction and Reporting CSV downloads?

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