Can I process a re-authorisation?

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Yes. There are two methods to perform re-authorisations:

  Using Portal

Re-authorisations can be processed through Portal. Sign in to Portal, and find the transaction for which you would like to perform a re-authorisation, either by using the search bar at the top of the page, or navigating to the Transaction search page. When viewing a transaction, click the “Re-auth” button shown at the bottom of the page.

Click here to learn more.

  Using Webservices API

Your system can submit a new AUTH request through our Webservices API, ensuring you include the parenttransactionreference field. This is used to retrieve the payment credentials from the referenced transaction in order to process a new transaction.

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