There are two methods to suspend a payment:
- Modify the request – You can specify for transactions to suspended immediately after they are authorised by the issuing bank. This is achieved by specifying settlestatus 2 on the request. When using the Virtual terminal or Pay by Link, there is a drop-down box where this can be specified. When processing through Payment Pages or through our API, the field settlestatus can be included with value 2.
- Update a transaction – Following authorisation but prior to settlement, you can update a previously-processed transaction to settlestatus This can be achieved by using Portal or by submitting a TRANSACTIONUPDATE request through our API.