How do I suspend a payment?

There are two methods to suspend a payment:

  1. Modify the request – You can specify for transactions to suspended immediately after they are authorised by the issuing bank. This is achieved by specifying settlestatus 2 on the request. When using the MyST Virtual terminal or Pay by Link, there is a drop-down box where this can be specified. When processing through Payment Pages or through our API, the field settlestatus can be included with value 2.
  2. Update a transaction – Following authorisation but prior to settlement, you can update a previously-processed transaction to settlestatus This can be achieved by using MyST or by submitting a TRANSACTIONUPDATE request through our API.
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