How do I perform a POS refund when the customer is not present?

  1. Tap Quick Menu icon grid-icon.png onscreen and select Refund option
  2. Enter Managers password, press  
  3. Enter amount, press  
    • To Abort transaction press red cancel button cancel-button.png
  4. Press yellow Correction button correction-button.png
  5. Select Manual Entry
  6. Enter Card Number, press  
  7. Enter Expiry Date, press  
  8. Enter Security Code, press  
  9. The Merchant receipt prints, press OK; the Cardholder receipt prints
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request