Transaction View

Viewing Transaction History

Tap the   icon in the top left and from the menu select "Receipts" to view a list of recent transactions. Transactions are displayed in a list starting with the most recent at the top.

  By tapping the search box at the top of the screen, you can search by the transaction reference, receipt number or transaction amount.

  You can also tap "Filter" in the top left and apply filters from the options available to fine-tune the list of transactions displayed.

---

You can filter by:

• Transaction type —
  Payment (for sales), Refund, Cancellation.
• Transaction status — Approved and/or Declined.
• Tips — Filter by whether or not the customer tipped.

Managing Transactions

Select a transaction from the list of receipts to view more details and perform actions.

Information shown

• Unique receipt number — Uniquely identifies the receipt.
• The transaction type — e.g. "Payment" is shown for a sale.
• The authorisation number — Unique identifier from the issuing bank to confirm card authorisation.
• The address of your business.
• The date and time of the transaction and authorisation status (e.g. "Approved").
• The total transaction amount.
• Payment mode — This displays additional details you would typically find on the receipt. You can tap to expand the box to view the full summary:
  • Last four digits of the customer's card number and the card scheme.
  • MERCHANT ID — Unique identifier of the merchant within the acquiring bank platform.
  • WALLET ID — An internal identifier used for troubleshooting purposes.
  • AID — The application number for the payment card.
  • AUTH N^o — Unique identifier from the issuing bank to confirm card authorisation.
• QR code — You can present this to the customer for them to scan with their smartphone. This displays the receipt on their device.

 

Actions

• Select "Send the receipt by email" to send the customer a new copy of the transaction receipt.
• Select "Cancel transaction" to cancel the transaction, if it is still pending.
• Otherwise, select "Refund" to refund the transaction (customer must be present).

Viewing Transaction History

Select "Receipts" from the navigation bar along the bottom of the screen to view a list of recent transactions. Transactions are displayed in a list starting with the most recent at the top.

  By tapping the search box at the top of the screen, you can search by the receipt no., amount or date.

  You can also tap "Filter" in the top right and apply filters from the options available to fine-tune the list of transactions displayed.

---

You can select:

• Transaction type —
  Payment (for sales), Refund, Cancellation.
• Transaction status — Approved and/or Declined.
• Amount — Enter minimum and/or maximum amount.
• Date — Select the date the request was processed.

Managing Transactions

Select a transaction from the list of receipts to view more details and perform actions.

Information shown

• Receipt N^o — Uniquely identifies the receipt.
• Amount — The total transaction amount.
• Payment mode — This displays additional details you would typically find on the receipt. You can tap to expand the box to view the full summary:
  • Last four digits of the customer's card number and the card scheme.
  • Wallet ID — An internal identifier used for troubleshooting purposes.
  • Date — The date and time that the transaction was processed.
  • Auth N^o — Unique identifier from the issuing bank to confirm card authorisation.
  • AID — The application number for the payment card.
  • The authorisation status (e.g. "Payment approved").
• QR code — You can present this to the customer for them to scan with their smartphone. This displays the receipt on their device.

Actions

• Select "Send receipt" to email the customer a new copy of the transaction receipt.
• Select "Cancel transaction" to cancel the transaction if it is still pending.
• Otherwise, select "Refund" to refund the transaction (customer must be present).

Transactions

Viewing transactions and reconciliations

Select a transaction or reconciliation from the list to open the Transaction Information screen.

The Transaction Information screen displays the following details:

Performing actions

Depending on the transaction type and status, you can perform the following actions from the Transaction Information screen:

Not supported

This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.

Not supported

This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.