How do I perform a POS refund when the customer is not present?

  1. Tap Quick Menu icon grid-icon.png onscreen and select Refund option
  2. Enter Managers password, press  
  3. Enter amount, press  
    • To Abort transaction press red cancel button cancel-button.png
  4. Press yellow Correction button correction-button.png
  5. Select Manual Entry
  6. Enter Card Number, press  
  7. Enter Expiry Date, press  
  8. Enter Security Code, press  
  9. To confirm details select   or press the green OK button.
  10. The Merchant receipt prints, press OK; the Cardholder receipt prints
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