This article explains how to use the deferred authorisations functionality to process a sale while your device does not have an internet connection. When the device reconnects to the internet, it will automatically process the deferred authorisations:
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This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
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This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
Before you can start deferring authorisations, you must enable the function in Settings:
- Select Settings on the main screen and enter your manager password.
- Select "System Settings" then "Deferred Auth".
- Ensure the toggle next to Enable for trust is switched to the "ON" position.
- You can now use the icon to exit settings.
The device is now ready to handle deferred authorisations.
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Tap Sale on the main screen and attempt to process a sale as normal.
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If your device is unable to complete the sale due to a connection problem, you are asked if you would like to defer the authorisation:
- Select to cancel the sale.
- Select to defer the authorisation until the terminal has reconnected to the internet.
By scheduling this transaction for offline processing, you accept the risk that the payment may be declined in the customer's absence. If the authorisation fails, you will be responsible for contacting the customer to arrange alternative payment.
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A confirmation message is displayed on screen to confirm the sale has been rescheduled for when the internet connection has been re-established.
Once scheduled, the terminal will regularly check the internet connection and process deferred authorisations when able.
This process runs seamlessly in the background and does not interrupt or otherwise interfere with standard terminal operations.
You can check whether pending deferred authorisations have been processed by going to the Transaction View.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
