How do I perform a sale?

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This article explains how to complete a POS transaction.

Follow the appropriate instructions below for your terminal:

Castles VEGA and Ingenico devices
  1. Tap Quick Pay icon   onscreen
  2. Enter amount, press  
  3. Enter gratuity amount (if configured), press  
    • To Abort transaction press red cancel button cancel-button.png
  4. Insert card (enter pin when requested); Tap or Swipe
  5. The merchant receipt prints, press OK; the cardholder receipt prints
Castles Saturn 1000
  1. Tap Sale on main screen
  2. Enter amount, tap  
    • To clear the amount, tap  . You can then enter a new amount.
  3. The customer can now present their card:
    • For Contactless payments: Ask the customer to hold their card or mobile device close to the contactless symbol at the top of the terminal
    • For Chip & Pin payments: Ask the customer to insert their card, enter their PIN and tap  
    • To Abort transaction, tap  

      If a contactless card purchase is attempted for an amount greater than the Cardholder Verification Method (CVM) contactless limit applied to the card, the customer will be automatically prompted to enter their PIN for authentication before the sale can be completed.

  4. An "Approved" or "Declined" message is displayed and a receipt is printed (your copy)
  5. To print a copy of this receipt for the customer, tap Yes, otherwise tap No
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