How do I perform a sale?

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This article explains how to complete a sale using the POS terminal.

Follow the appropriate instructions below for your terminal:

 SoftPOS

Please refer to our user guides:

 SmartPOS
  1. Tap    Sale on the main screen.


  2. Enter the sale amount and tap the   icon on screen.

    Tap the   icon in the bottom left to clear the entered amount. You can then type in a new amount.
    Prior to completing the transaction, you can tap the   icon in the top right to abort the transaction.

  3. If enabled, you will then be prompted to enter the tip amount. Tap the   icon on screen to continue.


  4. When prompted, insert the card OR tap for contactless OR swipe the magnetic stripe. The customer may be prompted to enter their PIN to continue.

      If a contactless card purchase is attempted for an amount greater than the Cardholder Verification Method (CVM) contactless limit applied to the card, the customer will be automatically prompted to enter their PIN for authentication before the sale can be completed.

    Tap the   icon in the top right to abort the transaction.

  5. The payment is processed. If successful, a confirmation message is displayed on screen and a receipt is printed for your records.

 POS
  1. Tap the   Quick Pay icon on screen.


  2. Enter the amount and tap the   icon on screen.

    If enabled, the customer will be asked to enter a tip amount and tap   to continue.
    Press the cancel-button.png button on the keypad to abort the transaction at any time.

  3. When prompted, insert the card OR tap for contactless OR swipe the magnetic stripe. The customer may be prompted to enter their PIN to continue.


  4. The payment is processed. If successful, a confirmation message is displayed on screen and a receipt is printed for your records. Tap "OK" on screen to print the additional receipt for the customer (dependent on your receipt settings).

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