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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Activity overview

Latest activity by Michael Buckley
  • Michael Buckley created an article,

    Suppression of receipts

      The following instructions apply to the Ingenico Desk/Move and Castles terminals.   What is suppression of receipts? Suppression of receipts is a feature that enables merchants that are using T...

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  • Michael Buckley created an article,

    Manually requesting step-up (challenge) authentication

    There are certain circumstances where you may prefer transactions be subject to more stringent EMV 3-D Secure authentication. To allow for this, you can submit the additional field scaexemptionindi...

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  • Michael Buckley created an article,

    What are the different date types in TRU Connect and how are they used?

    There are three date types in use in TRU Connect. You may encounter dates in these three formats when, for example, managing your transactions in MyST, or returned in responses from our API.   Bef...

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  • Michael Buckley created an article,

    Tokenization with PrestaShop

    Tokenization allows returning customers to process payments through your PrestaShop store without needing to re-enter their card details.   Enable Tokenization To enable Tokenization using our Pre...

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  • Michael Buckley created an article,

    WooCommerce (Webservices API) Going live

    The following steps explain how to update your plugin to process payments in the live environment.   It is strongly recommended that you test your solution on your staging store before proceeding ...

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  • Michael Buckley created an article,

    WooCommerce (Webservices API) Processing transactions

    Testing your checkout After adding a product/s to the cart, go to checkout and you will see a new payment method using the Title and Description you gave when configuring the plugin (as explained h...

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  • Michael Buckley created an article,

    WooCommerce (Webservices API) Refunds

    To process a refund, go to WooCommerce > Orders. Edit the order you would like to refund. Click the "Refund" button below the order item list, and enter the amount to be refunded. Click "Re...

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  • Michael Buckley created an article,

    How do I cancel a POS refund?

    You can cancel refunds by performing an update using MyST.   Requirements   This functionality is only available to those with the following user roles:Site admin, Site user, Site user 2, Transact...

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  • Michael Buckley created an article,

    Troubleshooting: No charging icon displayed

    If you have connected your device to power and the icon that indicates charging is not displayed in the top-right of the screen, please follow the steps below to resolve: Please ensure the devic...

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  • Michael Buckley created an article,

    Introduction to Merchant Statements

    Trust Payments has recently redesigned your daily and monthly statements to make it easier to understand the requests being processed on your account. Our statements list counts and total values of...

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