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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Activity overview

Latest activity by Michael Buckley
  • Michael Buckley created an article,

    Multi-Factor Authentication on the RAM Tool

    To help protect your RAM Tool account against fraud, we have enabled Multi-Factor Authentication (MFA) on all user accounts.   To log in with MFA: Navigate to the Login page in your browser. E...

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    • 1 follower
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  • Michael Buckley created an article,

    Supported gateway functionality

    Certain terminal operations are only supported by certain card schemes. Please refer to the table below for further information: Castles VEGA terminals   American Express Diners Club Internat...

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    • 2 followers
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  • Michael Buckley created an article,

    Statement search

    The “Statement search” page allows you to search for and view merchant statements.   Required user roles Site admin, View only transactions, fees and merchant statements   To use this functional...

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  • Michael Buckley created an article,

    Pay invoice

    The “Pay Invoice” page allows you to pay outstanding invoices for your TRU Connect gateway services.   Required user roles Site admin   How to access Select “Pay Invoice” from the side-bar.   ...

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    • 2 followers
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  • Michael Buckley created an article,

    Introduction to site management

    When you sign up with Trust Payments, you will be provided with a Site Reference(s), through which transactions will be processed. You can use MyST to view information on your sites, and configure ...

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  • Michael Buckley created an article,

    Introduction to MyST users

    When you sign up with Trust Payments, you will be provided with a MyST user account, assigned the “Site admin” User Role, which you will need to access MyST. Because the “Site admin” role has acces...

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    • 1 follower
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  • Michael Buckley created an article,

    What is the Rolling Reserve?

    The Rolling Reserve is a risk-management strategy we employ to help protect our merchants from potential losses that can occur when chargebacks or refunds are processed against their accounts. With...

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    • 1 follower
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  • Michael Buckley created an article,

    WooCommerce (Payment Pages) Going live

    The following steps explain how to update your plugin to process payments in the live environment.   It is strongly recommended that you test your solution on your staging store before proceeding ...

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    • 1 follower
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  • Michael Buckley created an article,

    WooCommerce (Payment Pages) Refunds

    To process a refund, go to WooCommerce > Orders. Edit the order you would like to refund. Click the "Refund" button below the order item list, and enter the amount to be refunded. Click "Ref...

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    • 1 follower
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  • Michael Buckley created an article,

    WooCommerce (Payment Pages) Processing transactions

    Checkout page To streamline the checkout process for your customers, this plugin supports the ability for the customer to store their payment card credentials for future purchases. Returning custom...

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    • 1 follower
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