How do I perform a sale when the customer is not present? – Trust Payments

This article explains how to complete a sale using the POS terminal when the customer is not present.

Follow the appropriate instructions below for your terminal:

SmartPOS

Tap Sale on the main screen.
Enter the sale amount and tap the icon on screen.

Tap the icon in the bottom left to clear the entered amount. You can then type in a new amount.

Prior to completing the transaction, you can tap the icon in the top right to abort the transaction.
If enabled, you will then be prompted to enter the tip amount. Tap the icon on screen to continue.
Tap the icon in the bottom right of the screen.
When prompted, enter the customer's card number, expiry date and security code. Tap to proceed to the next page.
The payment is processed. If successful, a confirmation message is displayed on screen and a receipt is printed for your records.

POS

Tap Quick Pay icon onscreen
Enter amount, press
Enter gratuity value (if configured), press
- To Abort transaction press red cancel button
Press yellow Correction button
Select Manual Entry
Enter Card Number, press
Enter Expiry Date, press
Enter Security Code, press
The Merchant receipt prints, press OK; the Cardholder receipt prints

SoftPOS - Not supported

Not supported

This functionality is not supported on your device.