This article explains how to complete a POS transaction when the customer is not present.
Follow the appropriate instructions below for your terminal:
Castles VEGA and Ingenico devices
- Tap Quick Pay icon onscreen
- Enter amount, press
- Enter gratuity value (if configured), press
- To Abort transaction press red cancel button
- To Abort transaction press red cancel button
- Press yellow Correction button
- Select Manual Entry
- Enter Card Number, press
- Enter Expiry Date, press
- Enter Security Code, press
- The Merchant receipt prints, press OK; the Cardholder receipt prints
Castles Saturn 1000
- Tap Sale on main screen
- Enter amount, tap
- To clear the amount, tap . You can then enter a new amount.
- Tap at the bottom right of the screen
- Enter Card Number, tap
- Enter Expiry Date (in MMYY format), tap
- Enter Security Code, tap
- Enter House Number from the billing address, tap
- Enter Numbers from the billing postcode, tap
- An "Approved" or "Declined" message is displayed and a receipt is printed (your copy)
- To print a copy of this receipt for the customer, tap Yes, otherwise tap No
