The Transaction View allows you to review recent transactions and perform actions such as refunds, reversals, and receipt reprints.
Getting started
How to get there
- From the main screen, select "Totals".
- Select "Transaction Information".
- Select "Transaction View".
Viewing records
The Transaction View displays a list of recent transaction and reconciliation records. Each entry shows:
- Transaction type - Reversal, Sale, Refund, or Reconciliation
- Amount - The transaction amount (not applicable for reconciliations)
- Status - The current status of the transaction (e.g. Approved)
Use the "Next" and "Back" buttons at the bottom of the page to navigate through multiple pages of transactions.
Transactions
Viewing transactions and reconciliations
Select a transaction or reconciliation from the list to open the Transaction Information screen.
The Transaction Information screen displays the following details:
| Field | Description |
| Date | The date and time the request was processed |
| Entry Mode | (Only applicable to transactions) The method used to capture payment details (e.g. Contactless) |
| PAN | (Only applicable to transactions) Masked card number used for the transaction |
| AUTH CODE | (Only applicable to transactions) Transaction authorisation code following successful payment authorisation |
| Total Amount | (Only applicable to transactions) Total amount authorised, including any tips applied at checkout |
| Result | The outcome of the request (e.g. Approved) |
Performing actions
Depending on the transaction type and status, you can perform the following actions from the Transaction Information screen:
Refund
Select "Refund" to refund a sale transaction. The sale must be settled before you can process a refund.
Reversal
Select "Reversal" to reverse an authorised transaction that has not yet been settled. A reversal releases the reserved funds back to the customer's bank account.
Reprint receipt
Select "Reprint receipt" to print a duplicate receipt for the transaction or reconciliation.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
