The following instructions explain how to cancel a POS transaction:
- Tap Quick Menu icon onscreen and select RevLstTn option
- Enter Managers Password, Tap
- Enter Ticket number, Tap
- Enter Amount, Tap
- The Merchant receipt prints, press OK; the Cardholder receipt prints
- Using the mPOS smartphone app, select the icon in the upper left corner of the app home screen.
Select “Reverse last transaction”.
Confirm the transaction displayed on-screen is correct by selecting “Confirm”.
- The cancelation will be processed and the terminal will show the message “Cancelled” to confirm. You can then opt to have a receipt sent if needed.