How do I perform a sale?

This article explains how to complete a sale using the POS terminal.

Follow the appropriate instructions below for your terminal:

SoftPOS

Please refer to our user guides:

SmartPOS

Tap Sale on main screen
Enter amount, tap
- To clear the amount, tap . You can then enter a new amount.
The customer can now present their card:
- For Contactless payments: Ask the customer to hold their card or mobile device close to the contactless symbol at the top of the terminal
- For Chip & Pin payments: Ask the customer to insert their card, enter their PIN and tap
- To Abort transaction, tap
If a contactless card purchase is attempted for an amount greater than the Cardholder Verification Method (CVM) contactless limit applied to the card, the customer will be automatically prompted to enter their PIN for authentication before the sale can be completed.
An "Approved" or "Declined" message is displayed and a receipt is printed (your copy)
To print a copy of this receipt for the customer, tap Yes, otherwise tap No

POS

Tap the Quick Pay icon on screen.
Enter the amount and tap the icon on screen.

If enabled, the customer will be asked to enter a tip amount and tap to continue.

Press the button on the keypad to abort the transaction at any time.
When prompted, insert the card OR tap for contactless OR swipe the magnetic stripe. The customer may be prompted to enter their PIN to continue.
The payment is processed. If successful, a confirmation message is displayed on screen and a receipt is printed for your records. Tap "OK" on screen to print the additional receipt for the customer (dependent on your receipt settings).