What is the password policy for Portal user accounts?

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When setting the password for your Portal user account, you must adhere to our password policy:

  • Must be at least 8 characters in length.
  • Must contain at least one UPPERCASE letter: A-Z
  • Must contain at least one lowercase letter: a-z
  • Must contain at least one number: 0-9
  • Must contain at least one of the following special characters:
    • " ! # $ % & ’ ( ) * + , - . / \ : ; < = > ? @ [ ] ^ _ ` { | } ~
  • Must NOT contain part of your username.
  • Must NOT contain your first or last name.
  • Must NOT be the same as any of your last 5 passwords.
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