Going live with SAP Commerce Cloud extension

  Last updated: 

  Unfortunately, the product documented here is currently only available in English.


The following steps explain how to update your extension to process payments in the live environment.

  It is strongly recommended that you test your solution on your staging store before proceeding to accept live payments on your production store. Performing test transactions in the sandbox provides you with opportunities to identify and resolve problems in a safe environment and failure to do so presents risks to the ongoing reliability of your integration.



Please follow the instructions on the Getting started article to install the extension on your production store. Once installed, you will also need to repeat the steps provided to configure the extension, while also taking into account the following important exceptions described below:

  • Site Reference - You will need to provide your live site reference. If you are unsure what value to enter here, please contact our Support Team for assistance.
  • Test Environment - When configuring the production store, you must ensure this is set to "False".


Live testing

Once you have switched to your live site reference, we recommend that you test this by performing a transaction using a live card, to ensure it is processed successfully. You can cancel pending orders using Backoffice to prevent funds from being settled.

  You should not use the same live card too many times, as the requests may still be authorised, and could cause the issuer to suspect fraud or the cardholder could exceed their limit.


  You’re all set!

We recommend that you sign in to MyST, our transaction-management portal, and check your transactions regularly to ensure payments are being processed successfully. If you need assistance, please contact our Support Team.

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