Declined payments with Adobe Commerce

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  Unfortunately, the product documented here is currently only available in English.

 

From customer's perspective

If your transaction has been declined, a banner will be displayed to the customer, as shown in the examples below:

 


Screenshot of Payment Pages showing declined payment message to customer

 


Screenshot of API integration showing declined payment message to customer

 

From merchant's perspective

If your transaction has been declined, the Order status will update to “Declined” and a comment will be added to the order that is visible in the Store Admin.

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