Cancelling an order with Magento

You can only cancel an order when an invoice hasn't been issued ("Authorize Only" action). Please follow the steps below:

  1. Select an order which has not been invoiced and click the “Cancel” button on the action bar.

    magento-cancel-1410-01-en.png

  2. Confirm this action by clicking “OK”.

  3. The order will now be cancelled in Magento and in the Trust Payments gateway.

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