MOTO transactions with Adobe Commerce

  Last updated: 

  Magento Commerce is now Adobe Commerce

The Trust Payments extension will continue to support both Magento Open Source and Adobe Commerce environments going forward. In our documentation, we will refer to this extension exclusively using the Adobe Commerce branding, but all instructions also apply when integrating using Magento Open Source.

Click here to learn more about Adobe Commerce.


  Unfortunately, the product documented here is currently only available in English.


When you receive an order from a customer via mail or telephone, follow the steps below to place an order in your Store Admin:

  1. Go to Sales > Orders and then click “Create New Order”.


  2. Select/Create the customer who has sent an order request.

  3. Enter the order information provided by the customer. This is done by clicking “Add Products” located in the top right of the page.


  4. After adding items to the cart, scroll down to "Payment and shipping information" section, and select the Trust Payments payment method.

  5. Choose the shipping method and place the order.

  6. When the order has been submitted, the payment form will be displayed.


  7. Enter the customer's payment details and complete the payment.

  8. After processing a successful transaction, you will be redirected to the View Order page in your Store Admin.


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request