Cron scheduling with Magento

Process overview

The cron is used to cancel orders older than 3 hours that are still in the “Payment Pages” status. These orders are most likely abandoned and cancelling them releases the stock reserved, allowing purchase by new customers. This runs every fifteen minutes.

If Pending orders are cancelled, a comment will be added to the order (see below).

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View log

To view the cron logs, open the following log file which should be created once a payment is processed via our Payment Pages interface:

Magento_Root_Directory/var/log/securetrading/paymentpage.log file.

The log file includes information regarding how many orders have been cancelled and prints their Increment Ids.

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