The "Settled Transactions" stored search returns all settled purchases and refunds that were processed via the TRU Connect gateway.
Once a transaction has been settled by the gateway, it will still have to complete the clearing process, where any applicable fees are debited before the funds are released to your bank account.
Required user roles
Admin, Developer, TransactionUser, ViewFeesAndStatements, ViewTransactionsOnly
How to access
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Select “Transactions” from the side-bar to open the Transactions page.
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In the top left, select "Site Reference" and then specify a site reference to search.
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From "Stored Searches", select "Settled Transactions".
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Fill out the rest of the form as necessary. Click here to learn more.
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Click "Search".
A maximum of 1,000 records can be returned in a search. You can perform larger searches by using the options provided to perform an "Export" rather than an "On screen" search. This will export a file for download.
In the search results returned, each table entry represents a unique transaction. By default, each transaction is displayed with the following columns of information:
To change the columns returned in the search results, click "Advanced" and customise the "Fields" selected from the options presented. Click here to learn more.
| Column name | Description |
| Reference |
Uniquely identifies the transaction on the TRU Connect gateway. Click the reference to open the transaction details view. This allows you to view more details on the given transaction. Click here to learn more. |
| Status |
A summary of the transaction status. In this view, only "Settled" will be shown here. |
| Account |
The type of account used to process the transaction:
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| Request |
The type of request processed by the gateway:
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| Payment type | The payment method used to process the transaction. |
| Billing name | The customer's billing name. |
| Timestamp |
The definition of this timestamp is dependent on the "Date Type" selected in the drop-down at the top right of the page. The default for this view is "Settled Time", which means that the date and times shown in the results table represent when the transaction was settled by the TRU Connect gateway. The timezone is shown in brackets (e.g. "GMT"). |
| Currency | The currency associated with the transaction (in ISO3A format). |
| Authorised amount | The amount to be authorised for the transaction. |
| Settle amount | The amount to be settled for the transaction. |
| Settle status |
The state of a transaction in the settlement process. In this view, only "100" ("Settled") will be shown here. |
| Error code | Displays the outcome of a submitted request. Because only successful authorisations are displayed in this view, this will always be "0" ("Ok"). |
| Card number | The card number found on the front of the customer's card (masked). Only shown if the customer paid using a credit or debit card. |
| Order reference | The reference assigned by your organisation to help track the order. |
