Mastercard MoneySend Payments enable fast and secure domestic and cross-border transfers to your Mastercard customers using their card details. Unlike other transfer methods, where it can take up to 24 hours for the funds to be transferred to the customer, MoneySend typically makes funds available to cardholders within 30 minutes.
The speed of transfer depends on your acquiring bank, the type of bank account you have, the region and whether the transaction is domestic or cross-border.
MoneySend Payments are not permitted for competitions that are considered to be gambling or gaming activity. This includes the purchase/trading of in-game items and currencies. Transfers of this nature should instead follow the Mastercard Gaming and Gambling Payments Program Standards.
To process a MoneySend Payment, you will need to submit a Payout request to the TRU Connect gateway.
If you are already processing Payout requests, you will need to make some configuration changes to your existing setup. To save you time, we have summarised the changes below:
We recommend that you first complete these changes on your test site reference, and ensure that you can successfully process test Payouts, so you are ready for when your production site reference is enabled for Moneysend Payments.
If you are new to Payouts, please click the link below to read our full documentation. The linked content has been updated to reflect the requirements that apply to all card schemes, including those for Mastercard MoneySend Payments.
- Contact our Support Team to enable Mastercard MoneySend Payments on your Trust Payments account. We will check your acquiring bank supports MoneySend Payments and turn the feature on. Once enabled on your account, all Payouts processed with Mastercard-branded cards will automatically use the MoneySend system.
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You will need to ensure you submit the following required fields when processing Payouts with Mastercard-branded cards:
Field Format Description billingdob
XPath: /billing/dobDate YYYY-MM-DD The recipient's date of birth.
Required to facilitate PEP and sanction screening. Click here to learn more.
billingfirstname
XPath: /billing/name/firstAlphanumeric including
symbols (127)The recipient's billing first name.
Trust Payments require these fields for all CFT REFUND requests.
billinglastname
XPath: /billing/name/lastAlphanumeric including
symbols (127)The recipient's billing last name.
Trust Payments require these fields for all CFT REFUND requests.
cftsourceoffunds
XPath: /merchant/cftsourceoffundsNumeric (2) The source of funds for the Payout. Submit one of the following:
- "01" - Credit
- "02" - Debit
- "03" - Prepaid
- "04" - Cash
- "05" - Debit / deposit account
- "07" - Mobile Money Account
customeraccountnumber
XPath: /customer/accountnumberNumeric (20) If account number type is “ACCOUNT”, the account number from where the funds are being sent.
If account number type is “CARD”, the card number from where the funds are being sent.
The returned value in the response is in a masked format, e.g. “411111#######1111”.
customeraccountnumbertype
XPath: /customer/accountnumber/@typeAlpha (7) Either “CARD” or “ACCOUNT”.
customercountryiso2a
XPath: /customer/countryAlpha (2) The customer’s country. This will need to be in ISO2A format.
customerfirstname
XPath: /customer/name/firstAlphanumeric including
symbols (127)The sender's first name.
customerlastname
XPath: /customer/name/lastAlphanumeric including
symbols (127)The sender's last name.
customerstreet
XPath: /customer/streetAlphanumeric including
symbols (127)The sender's street name.
customertown
XPath: /customer/townAlphanumeric including
symbols (127)The sender's town.
transactiontypeindicator
XPath: /merchant/transactiontypeindicatorAlphanumeric (3) Required to facilitate Mastercard MoneySend Payments. Submit one of the following:
- "C52" General Transfer to Own Account - e.g. customer transfers funds from their trading account with the merchant to their card account.
- "C55" Business Disbursement - e.g. an insurance company pays out to card details used for monthly/yearly insurance premiums
- There are minor differences in the settlement process when compared to other Payouts. Despite funds being transferred in less than 30 minutes, the settlestatus returned in a successful response will be "10" (Settling). The settlestatus of all successful MoneySend Payments are eventually updated to "100" (Settled) as part of a daily batch process.
We have updated our existing Payouts documentation to reflect these additional requirements.
You can find this updated content here.
- Contact our Support Team to enable Mastercard MoneySend Payments on your Trust Payments account. We will check your acquiring bank supports MoneySend Payments and turn the feature on.
- To process MoneySend Payments in MyST, you will need to use the Payout terminal. Click here to learn more about the Payout terminal.
- If you are already processing Payouts using the Payout terminal, no further configuration changes are necessary. Once enabled on your account, all Payouts processed with Mastercard-branded cards will automatically use the MoneySend system.
- There are minor differences in the settlement process when compared to other Payouts. Despite funds being transferred in less than 30 minutes, the settlestatus returned in a successful response will be "10" (Settling). The settlestatus of all successful MoneySend Payments are eventually updated to "100" (Settled) as part of a daily batch process.
- Payout terminal transactions processed with other card brands will continue to work in the same way as before.