FAQs
FAQs for acquiring.com.
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What is the Rolling Reserve?
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What is the Fixed Reserve?
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How do I reset my OmniPay RAM tool password?
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How do I regain access if I've lost my Multi-Factor Authentication (MFA) device for RAM Tool?
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How do I add additional devices for Multi-Factor Authentication (MFA) on RAM Tool?
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How can I see what transactions & fees were processed for a cycle?
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How can I see when my payment is due?
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I've been notified of a Chargeback. What do I do?
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What currencies are supported on the acquiring platform?
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How can I see what purchases / refunds / CFTs were processed?
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How can I see the current balance on my MID?
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I’d like to make a change to my account – what can I do?
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How do I view a breakdown of my monthly acquiring invoice?
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How do I perform reconciliation on my acquiring account?