Help Centre
If you’d like to request a change to your current account, please contact our Support Team.
What is the Rolling Reserve?
What is the Fixed Reserve?
How do I reset my OmniPay RAM tool password?
How can I see what transactions & fees were processed for a cycle?
How can I see when my payment is due?
I've been notified of a Chargeback. What do I do?
What currencies are supported by TRU Acquiring?
How can I see what purchases / refunds / CFTs were processed?
How can I see the current balance on my MID?
I’d like to make a change to my account – what can I do?
