Your profile

Unfortunately, the product documented here is currently only available in English.

You can use your “Profile” page to view information about your Portal user account and change settings.

Required user roles

All users can access the following core features:

View account information.
Change language and timezone.
Review cookie preferences.

Additional features are only accessible to the following roles:

Admin, Developer, TransactionUser, ViewFeesAndStatements, ViewTransactionsOnly

How to access

Click your username in the top-right and then "Profile" from the drop-down menu that is displayed.

General table

The following information is displayed:

Field	Comment
First Name	Your first name. Click the icon to edit this.
Last Name	Your last name. Click the icon to edit this.
Username	Your username.
Role	Your assigned user role.
Primary Email	Your primary email address.
Secondary Email	Your secondary email address. Click the icon to edit this.
Password	Click the "Update" button to change the sign-in password associated with your Portal user account. You must first enter your current password, before choosing a new password.
Multi-factor Authentication	Click the "Manage" button to view information regarding multi-factor authentication on your Portal user account. Here you will also find the option to reset your multi-factor authentication if needed.
Language	Changes the language displayed.
Timezone	Changes the timezone of all timestamps displayed to you. (Hover your cursor over a timestamp to view it in UTC)
Access Group	If your Portal user account has been assigned an access group, the name of the group will be displayed here.
Sites	Click the "View" button to display a pop-up that lists all site references associated with your Portal user account. For each site reference listed: If the site reference has been assigned to any site groups, these are listed in the Site Groups column. A Merchant Name is given to each site reference to help identify it. The Site Status indicates whether or not a site is enabled (Disabled sites are unable to process transactions). The Acquirers column lists the name(s) of acquiring banks through which you can process requests. Click a site reference in the table to view further information and perform management actions.
Users	Click the "View" button to display a pop-up that lists all child users associated with your Portal user account. For each user listed, the First Name, Last Name, Username, Role, Primary Email and Last Logged In date/time is displayed. Click a username in the table to view the child user’s profile page and manage their account.
API Management	Click the "Open" button to access API management settings. Click here to learn more.
Cookie Preferences	Click the "Review" button to display a pop-up that allows you to read, review and amend your cookie preferences associated with Portal.

Access table

Field	Comment
Last Log In	The date and time you last logged in.
Last IP	The IP address of where you last logged in from.
Device	The type of device that last logged in.
OS	The Operating System (OS) being run by the device that last logged in.
Browser	The web browser being run by the device that last logged in.
Session ID	A unique reference that identifies your session. Our Support Team may prompt you to provide this value when troubleshooting a problem.

Further reading on this topic