Trust Payments provides regular statements to offer a clear overview of your processed transactions. These statements detail the count and total value of requests handled, along with associated fees, across your accounts with us.
Acquiring Statement
Merchants using our acquiring services will receive an email on the 1st of each month that provides a summary of requests processed over the previous month. This will contain statements in pdf format, one for each Merchant ID (MID), Processing Currency and Processing Date.
e.g. If MID 12345678 has processed in 2 currencies in April 2022, the monthly email received on 1st May would include 2 statements - one for each currency for the MID.
If the 1st of the month falls on a weekend, the monthly statement will be emailed on the next working day.
Gateway Statement
Merchants using our gateway services will receive an email on the 1st of each month that provides a summary of requests processed over the previous month. This will contain statements in pdf format, one for each Invoice Code, Billing Currency and Processing Month.
e.g. If Invoice Code ABC1234 has been billed on 2 currencies for the month of April 2022, the monthly email received on 1st May would include 2 statements - one for each currency for the Invoice Code.
If the 1st of the month falls on a weekend, the monthly statement will be emailed on the next working day.
APM Statement
Merchants who have enabled Alternative Payment Methods (APM) on their account will receive an email at the end of each billing period that provides a summary of APM requests processed during that period. This will contain statements in pdf format, one for each Merchant ID (MID), processing currency and settlement cycle.
The following Alternative Payment Methods (APM) are supported by this statement type: Alipay, Bancontact, BitPay, eps-Überweisung, iDEAL, MB Way, Multibanco, MyBank, paysafecard, Paysera, Przelewy24, Satispay, Trustly, UnionPay SecurePay, WeChat Pay.
If the start of the new billing period falls on a weekend, the statement will be emailed on the next working day.
