Inserting paper into the printer

The graphical thermal printer is located in the upper part of the payment terminal, above the display.

Follow the appropriate instructions below for your terminal:

Castles VEGA 3000C

The exchange is done by:

  • opening the lid of the terminal
  • removing the remains of the old roll
  • inserting a new roll ensuring the paper is fed out in the rear position

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Castles VEGA 3000M

The exchange is done by:

  • opening the lid of the terminal
  • removing the remains of the old roll
  • inserting a new roll ensuring the paper is fed out in the rear position

The free end of the tape is unwound from the rear direction.

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Castles Saturn 1000
  Please turn off the device before installing the paper roll.
  1. Lift the flap to open the lid.

    smartposks-insertreceipt-1.png


  2. Insert the paper roll in the compartment.

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  3. Lightly hold and pull the paper up towards the screen and close the cover, ensuring a small section of paper is sticking out of the slot.

    smartposks-insertreceipt-3.png

Ingenico devices

The exchange is done by:

  • opening the lid of the terminal
  • removing the remains of the old roll
  • inserting a new roll ensuring the paper is fed out in the rear position

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About paper rolls

All of our terminals accept paper rolls of width 57mm and a diameter of 40mm or less.

You can order new paper rolls from our shop, by following the link below:

  Order supplies from our shop

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