What happens if the customer’s card has expired?

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Please ensure that the expiry dates on your active subscriptions are valid and up-to-date, as some issuers may decline cards with outdated card expiry dates. These can be updated manually by using either MyST or by submitting a TRANSACTIONUPDATE request using our Webservices API.

  If you are processing high volume transactions, we recommend enabling Scheme updates, which automatically keeps payment credentials up-to-date. Click here to learn more.

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