Switch to mobile data connection

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To switch to a mobile data connection, follow the appropriate instructions below for your terminal:

  This guidance assumes a SIM card has been installed in the terminal and you are paying for a data plan.

 SmartPOS

The device will always connect to a known Wi-Fi network when in range and if Wi-Fi is enabled in settings, falling back to mobile data when Wi-Fi is not available. Therefore, to force the device to switch to a mobile data connection, you must manually disable Wi-Fi in the settings, as described below:

  1. From the main screen, tap "Settings".
  2. Enter the "Manager Passcode" and tap  
  3. Tap "System Settings" then "Network Settings".
  4. From the Network & internet page displayed, tap "Wi-Fi".
  5. Disable the "Use Wi-Fi" option.

Providing you have already followed the instructions to setup the connection via the SIM card, disabling the Wi-Fi connection will force your device to fall back to mobile data.

 POS
  1. Tap the Quick Menu icon from the main screen, then "Network".
  2. Then tap “Change connectivity”.
  3. Select “Mobile data” and save your changes.
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