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Unpairing POS to revert to standalone mode

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This article explains how to revert a previously paired terminal to standalone mode.

Follow the appropriate instructions below for your terminal:

 POS

If you are a semi-integrated POS merchant and your terminal is displaying the following icon, this means your terminal is in a paired state.

Screenshot: Present in the status bar is an icon of a handset and screen to show that the device is paired.

 

If you wish to unpair and operate in standalone mode, please follow the steps below:

  1. Select “Quick menu“.
    Main screen. At the bottom of the screen are Quick Pay, Menu, Quick Menu icons. The Quick Pay icon is circled for emphasis.

  2. Select “Admin“.

    The Quick Menu showing options RevLstTn, Reprint, Refund, Handshake, Admin, Network, Settings and Version. Admin is circled.

  3. Enter Manager password.

    Screen where user is prompted to enter their Manager password. There is a check icon to continue and an X option to cancel.

  4. Select “Unpair POS“.

    POS menu is shown with item "Unpair POS" highlighted.

 

Your terminal should be unpaired, and you should see this icon:

Screenshot: Present in the status bar is a crossed-out icon of a handset and screen to show that the device is not paired.

Once successfully unpaired, your terminal will automatically de-activate from semi-integrated mode. You should now see the icon above and you will be able to take payments in standalone mode.

 SmartPOS -  Not supported

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Not supported

This functionality is not supported on your device.

 SoftPOS -  Not supported

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Not supported

This functionality is not supported on your device.

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Michael Buckley