Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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How do I view a breakdown of my monthly acquiring invoice?
The content below only applies to gross accounts and not net accounts.If you have received your monthly invoice and would like to view a full breakdown of charges, there are two methods for view...
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Pay invoice
The “Pay Invoice” page allows you to pay outstanding invoices for your TRU Connect gateway services. Required user roles Site admin How to access Select “Pay Invoice” from the side-bar. ...
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Payment pages customer email
This feature is available to merchants using our TRU Connect gateway. This page explains the "Payment pages customer email" Action type that can be configured in the Rule Manager. If Condit...
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Cancelling an order with Adobe Commerce
You can only cancel an order when an invoice hasn't been issued ("Authorize Only" action). Please follow the steps below: Select an order which has not been invoiced, then select the “Cancel” butt...
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Can I process a zero-auth?
We refer to authorisations, where no funds are reserved on the customer’s bank account, as “Account Checks”. Please refer to the following resources for information on processing Account Checks: U...
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How to check your site’s default auth method
To view the default Auth method settings on your site, start by signing in to Portal: These steps can only be followed by users who have been assigned a role that allows them to view site informa...
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Multibanco for Payment Pages
Multibanco is a Portuguese online banking payment method. When selecting Multibanco, customers will be presented with two options. The first allows the customer to pay via online banking, by signi...
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Update JWT
This document explains how to update the JWT with new data entered on the checkout form by the user.A common use-case for this functionality is when the customer is making a donation and are prompt...
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Payment pages customer email
This action is used to send an email to the customer’s billing email address following a Payment Pages transaction, when the associated condition(s) has been met (e.g. for successful transactions)....
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How do I process transactions in different currencies?
When your Trust Payments site reference(s) has multiple currencies enabled, TRU Connect automatically handles transactions processed in different currencies through the following mechanisms: Curre...