Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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How do I perform a sale?
This article explains how to complete a sale using the POS terminal. If you haven't done so already, open the app. By default, you will land on the "Amount" page, as shown below. If you are on a...
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Schedule subscription with immediate payment for Payment Pages - using Subscription Engine
Learn more about our Subscription Engine.Your system will need to send a request to the Payment Pages that processes both a 3D Secure authenticated payment and also instructs the subscription eng...
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Applying custom logo to checkout
You can easily update your Payment Pages to display your own logo, without needing to write any custom mark-up. This is shown alongside a small “Trust Payments” icon. To configure, follow these s...
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Localising your checkout
By updating your POST to Payment Pages as described below, you can change the language and formatting of text displayed to better suit the needs of your international customers. Such changes are ap...
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Enhanced Post
Enhanced Post allows you to customise the request types processed in each POST to the Payment Pages. Process overviewList of request typesFirst, you will need to consider the request types enabled ...
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Viewing the ProbH Characteristics Table
The “Probability of Harm” page presents a Characteristics Table that provides an overview of where risk is distributed among your customer base. The table focuses on customers with recent gambling...
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What is the PCI Portal?
The PCI Portal is a unified merchant management platform that helps you maintain PCI DSS compliance whilst enhancing your overall cybersecurity posture. It transforms compliance from a reactive bur...
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How do I handle declined transactions?
When customers can't complete their order, it can impact your business and create frustration. Understanding why transactions are declined can help you to support your customers more effectively. R...
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What do I do if I haven't received the first-time login email?
Background To sign into Portal for the first time, you will need to select the link included in the new user email. This email is sent automatically to all users when their account is first regis...
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Authorisations
The Authorisations view provides comprehensive insights into your payment authorisation performance, helping you understand approval rates, decline patterns, and geographic distribution of transact...