Payment pages redirect

  Unfortunately, the product documented here is currently only available in English.

  This feature is available to merchants using our TRU Connect gateway.

This page explains the "Payment pages redirect" Action type that can be configured in the Rule Manager.


Remember: Trust Payments will perform an Action when all criteria of a Condition have been met.

  Required user roles

Admin, Developer

  Conditions and Actions can only be managed by the users that created them.

  How to access

Select your site from the “Sites” page and click the “Rule Manager” icon.
Then select the "Payment pages redirect" Action type from the drop-down box and click “Go”.


This Action is used to redirect the customer’s browser from the Payment Pages following a transaction, when the associated Condition(s) has been met. The customer’s browser bypasses Trust Payments default response page and is redirected to the URL specified in the Action.

e.g. For successful transactions, redirect the customer’s browser to your website.

Please note: We do not support localhost, loopback or multicast IP ranges in the URL.

  Redirect Actions are always performed after all other Action types. If multiple redirect Rules are present, the first Rule which meets the criteria will be used (e.g. UDR-1000 is run before UDR-1001).


Fields to include

When creating the Action, use the “Fields” tab to specify fields to be included in the redirect.


Start to type the name of the fields you would like to include to filter down the list displayed, and tick the fields to add them to the Action.


You should include the errorcodesettlestatus and transactionreference fields as a minimum, as these are used to indicate whether or not the transaction was successful.  You can also include custom fields, by typing the name and ticking it from the list.

Format of custom fields

  • Any lowercase or uppercase letters
  • Numbers 1-9
  • Punctuation: _ \ . –
  • Must start with a letter (A-Z, a-z)
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