Update response

  Unfortunately, the product documented here is currently only available in English.

  This feature is available to merchants using our TRU Connect gateway.

This page explains the "Update response" Action type that can be configured in the Rule Manager.


Remember: Trust Payments will perform an Action when all criteria of a Condition have been met.

  Required user roles

Admin, Developer

  Conditions and Actions can only be managed by the users that created them.

  How to access

Select your site from the “Sites” page and click the “Rule Manager” icon.
Then select the "Update response" Action type from the drop-down box and click “Go”.


This Action is used to automatically update the status of a request after it has been processed by the acquirer and the associated Condition(s) has been met. e.g. For authorisations, where the results of the AVS checks return a “Not matched” postcode response, update the settle status in order to suspend the payment.

  By implementing the Update response Action, transactions may be left in a different status than before. Therefore, when enabling an Update response Rule, ensure any other active Rules are updated to take this account.

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