The content below does not apply to the Ingenico Link 2500 device.
When processing Dynamic Currency Conversion (DCC) transactions, you must always ensure receipts are printed and provided to your customers.
- Select Menu icon onscreen.
- Scroll down and select User Settings.
- Scroll down and select Customer receipt.
- You then can choose how your terminal will print the customer receipts.
- Option 1 – On Request: This will prompt you on each transaction if you wish to print the customer receipt.
- Option 2 – Only when mandatory: This will only print the customer receipt when a receipt is required (e.g. when a signature is required).
- Option 3 – Always print: This will always print the customer receipt.
Please note that the merchant receipt will always print and the options described above are only applicable to standalone solutions.