The following instructions explain how to reprint a receipt:
When processing Dynamic Currency Conversion (DCC) transactions, you must always ensure receipts are printed and provided to your customers.
Ingenico Move and Desk terminals, Castles VEGA terminals
- Tap Quick Menu
icon onscreen. - Select Reprint; the previous receipt will issue from printer.
Ingenico Link 2500
This device doesn't have a printer, but you can instead request a new receipt is emailed.
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Using the mPOS smartphone app, select “Sales History” on the app home screen.
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Select the transaction for which the receipt needs to be resent.
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Tap either “Merchant Receipt” or “Receipt for customer”, as appropriate.
- After selecting the type of receipt you would like to be resent, select “Send receipt” and enter the email address of the recipient.