If you are a semi-integrated POS merchant and your terminal is displaying the following icon, you will need to pair with Trust Payments in order for your terminal to be activated.
To pair your terminal, please complete the steps below:
1. Select “Quick menu“.
2. Select “Admin“.
3. Enter Manager password.
4. Select “Pair with POS“.
Your terminal should be paired, and you should see this pairing icon:
Once successfully paired, your terminal will automatically register to the service within 1 hour. To complete the connection between the terminal and the till system, please ensure the registration of the serial number by entering it into the app on your till system. This is likely to be the same place where the TRU Link credentials were entered.