Settlement Reconciliation report

  Last updated: 
  This feature is available to merchants using our TRU Connect gateway.

The "Settlement Reconciliation" report is designed to help with reconciliation by totalling all successfully settled purchases and refunds, grouped by day, account and payment type.


  Required user roles

Admin, Developer, TransactionUser, ViewFeesAndStatements, ViewTransactionsOnly


  How to access

  1. Portal screenshot: User has selected "Site Reference" from the drop-down on the transaction search page.Select “Reporting” from the side-bar to open the Reporting page.

  2. In the top left, select "Site Reference" and then specify a site reference to search.

  3. From "Stored Searches", select "Settlement Reconciliation".

  4. Fill out the rest of the form as necessary. Learn more about reporting.

  5. Select "Search".

  To perform a more targeted search, you can apply additional filters by selecting the "Advanced" button and then selecting "Filters" on the left. From here you can enable any the filters displayed and select "Apply" to apply the changes to your next query.

Portal screenshot: User selects the "Advanced" button from beneath the search form.

  A maximum of 1,000 records can be included in a report. You can generate larger reports by using the options provided to perform an "Export" rather than an "On screen" search. This will export a file for download.

Portal screenshot: There are two "View Result" options. Rather than selecting "On Screen" (default), "Export" is selected.

 

The report consists of two tables:

 

Summary table

Portal screenshot: Report summary table grouped by currency, settled AUTH count/value, REFUND count/value, settled net value.

 

The Summary table provides a high-level overview of the report. For each currency in the left column, the table displays the following information for the select site reference and date range:

Column name Description
Settled AUTH count Number of AUTH requests (purchases) settled.
Only shown if there are more than 0 AUTHs settled.
Settled AUTH value Total value of all AUTH requests (purchases) settled.
Only shown if there are more than 0 AUTHs settled.
Settled REFUND count Number of REFUND requests settled.
Only shown if there are more than 0 REFUNDs settled.
Settled REFUND value Total value of REFUND requests settled.
Only shown if there are more than 0 REFUNDs settled.
Settled net value Net total value calculated by subtracting the Settled REFUND value from the Settled AUTH value.

 

Report table

Portal screenshot: Report grouped by day, acquirer, curr, account, payment, AUTH count/value, REFUND count/value, net value.

The full Report table is displayed directly beneath the summary. By default, the following information is shown:

Column name

Description

  The left-most columns are dictated by the grouping options set in the "Advanced" menu.
Day (UTC) On this date...
Acquirer With this acquirer...
Curr Using this currency...
Account On this TRU Connect account type (e.g. "ECOM", "MOTO", "RECUR")...
Payment Using this payment type...
Settled AUTH count Number of AUTH requests (purchases) settled.
Only shown if there are more than 0 AUTHs settled.
Settled AUTH value Total value of all AUTH requests (purchases) settled.
Only shown if there are more than 0 AUTHs settled.
Settled REFUND count Number of REFUND requests settled.
Only shown if there are more than 0 REFUNDs settled.
Settled REFUND value Total value of REFUND requests settled.
Only shown if there are more than 0 REFUNDs settled.
Settled net value Net total value calculated by subtracting the Settled REFUND value from the Settled AUTH value.
  Learn about grouping options for this report

Portal screenshot: User selects the "Advanced" button from beneath the search form.

By enabling/disabling table columns, you can group the data returned in a report. To make changes to the columns displayed, select "Advanced", then "Group by" from the pop-up displayed. From here you can enable any of the following columns and select "Apply" to confirm your changes. Next time you perform a search, these new groupings will be applied.

  Groupings are always applied in the order listed below. The settings you can change merely enable/disable them in the report.
Grouping name Description
Day On this date...
Month During this month...
Site reference On this site reference...
Acquirer With this acquirer... (Required)
Currency Using this currency...
Request For the AUTH and/or REFUND requests processed... (Required)
Account On this TRU Connect account type (e.g. "ECOM", "MOTO", "RECUR")...
Payment type Using this payment type...
Error code Returning this error code from TRU Connect gateway...
Settle status Returning this settle status from TRU Connect gateway...
Live status With this live status... (0=Test, 1=Live)
Active With this active status... (0=Inactive, 1=Active)
3-D Secure enrolled With this 3-D Secure enrolment status (e.g. "Y", "N")...
Shield status code With this Protect Plus shield status code (e.g. "ACCEPT", "DENY")...
Order reference With this order reference...
Wallet source Using this digital wallet...
Region Processed in this region...
Pricing category In this pricing category...
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