Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
-
Chargeback Dispute Overview
When challenging a Chargeback, all parties must follow the procedures defined by the relevant card networks as summarised below. Mastercard has a single flow for handling all dispute reason code...
-
Daily Authorisations report
This feature is available to merchants using our TRU Connect gateway. The "Daily Authorisations" report covers all successfully authorised purchases and refunds that were processed via the TRU...
-
All Data search
This feature is available to merchants using our TRU Connect gateway. "All Data" is an intensive stored search that returns all details available for all requests processed via the TRU Connect...
-
Power supply
The Castles Saturn 1000 contains a Li-ion battery and can be operated without being permanently connected to power. If the battery level is low, it must be connected to power and recharged. Charg...
-
Acquirer advice code mapping
The acquirer advice code is a numeric value returned if supported by your acquiring bank, indicating if further payments can be processed. The codes are mapped as follows: Code Description Actio...
-
Historical Analysis
The "Historical Analysis" page shows analyses of historical transactions processed in the UK for your hotels over the past year. You can use the tabs found along the top of the page to switch betwe...
-
Managing access groups
You can use the “Access Groups” page to view and manage your access groups. Required user roles Admin How to access Select "User Management" and then "Access Groups” from the left navigati...
-
Enrolment Timeline
To ensure all of our customers can benefit from new features and security updates, all MyST users will eventually be enrolled on the new Portal platform, starting July 2024. We understand the impo...
-
Configuring Probability of Harm (ProbH)
Overview of ProbH Submit a PROBH request to Trust Payments. Trust Payments uses machine learning and other techniques to analyse the customer's betting history to determine the probability of ...
-
Protecting your device
Please take the time to read and understand the guidance provided below to help ensure the longevity of your device and protect against misuse. Trust Payments shall not be liable or responsible ...