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Michael Buckley

I work on the Technical Specialist team based in Bangor.

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Articles

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  • Searching for transactions

    1. TRU Connect
    2. MyST
    3. Transactions

    The “Transaction search” page allows you to search for requests and transactions that have been processed on your site reference(s). From here, you can view transaction details and perform actions...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Introduction to MyST

    1. TRU Connect
    2. MyST

    MyST is our advanced online portal, allowing you to quickly and easily configure your account and manage your transactions. Features   Every transaction counts Process offline transactions using ...

    • Edited
    • 4 followers
    • 0 comments
    • 3 votes

  • What is TRU Fraud Check?

    1. Security and Compliance
    2. TRU Fraud Check

      The following documentation only applies to transactions processed using our gateway and acquiring services.TRU Fraud Check is a market leading counter-fraud solution that uses intelligent monito...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • Getting started with RAM Tool

    1. Acquiring
    2. RAM Tool

    The RAM Tool is full of helpful information and features for you to discover. Please follow the below to get started.   Video tutorial   Upon receiving login details from Trust Payments, you may ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • What are Chargebacks?

    1. Acquiring
    2. Chargebacks Centre

    What is a Chargeback?     This part of the process is sometimes referred to as the "1st Chargeback" or simply a "Dispute". A Chargeback is a transaction reversal initiated by the cardholder's bank...

    • Edited
    • 2 followers
    • 0 comments
    • 2 votes

  • Getting started with TRU Link

    1. In-Person Payments
    2. Cloud Integration

    This document provides the technical details required to integrate an ePOS/PMS system with TRU Link, a cloud-based API developed by Trust Payments.The service accepts HTTPS POST requests only. The ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes

  • How do I enable / disable tipping?

    1. In-Person Payments
    2. Tipping

       To configure tips functionality in the app, follow these steps: Tap the   icon in the top left and from the menu select "Settings". From the Settings screen, tap “Tips”. From here you c...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • How do I generate a Pre-Auth?

    1. In-Person Payments
    2. Pre-authorisations

    Pre-auths allow you to reserve funds in advance of a future transaction. During this time, while no funds have actually left the customer's bank account, these reserved funds are unavailable to the...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • How do I perform a sale?

    1. In-Person Payments
    2. Sales and Refunds

    This article explains how to complete a sale using the POS terminal.   If you haven't done so already, open the app. By default, you will land on the "Amount" page, as shown below. If you are on a...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • Schedule subscription with immediate payment for Payment Pages - using Subscription Engine

    1. TRU Connect
    2. Payment Pages
    3. Automation

      Learn more about our Subscription Engine.Your system will need to send a request to the Payment Pages that processes both a 3-D Secure authenticated payment and also instructs the subscription en...

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    • 1 follower
    • 0 comments
    • 0 votes