Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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What is TRU Fraud Check?
The following documentation only applies to transactions processed using our gateway and acquiring services. TRU Fraud Check is a market leading counter-fraud solution that uses intelligent mon...
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Getting started with RAM Tool
The RAM Tool is full of helpful information and features for you to discover. Please follow the below to get started. Video tutorial Upon receiving login details from Trust Payments, you...
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What are Chargebacks?
What is a Chargeback? This part of the process is sometimes referred to as the "1st Chargeback" or simply a "Dispute". A Chargeback is a transaction reversal initiated by the cardholder's ba...
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Learn about Strong Customer Authentication (SCA) and EMV 3-D Secure
What is Strong Customer Authentication (SCA)? Strong Customer Authentication (SCA) is where the customer is required by their bank to provide information from two of the following categories to ...
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How do I enable / disable tipping?
To configure tips functionality in the app, follow these steps: Tap the icon in the top left and from the menu select "Settings". From the Settings screen, tap “Tips”. From here y...
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How do I generate a Pre-Auth?
Pre-auths allow you to reserve funds in advance of a future transaction. During this time, while no funds have actually left the customer's bank account, these reserved funds are unavailable to the...
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How do I perform a sale?
This article explains how to complete a sale using the POS terminal. If you haven't done so already, open the app. By default, you will land on the "Amount" page, as shown below. If you are ...
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Schedule subscription with immediate payment for Payment Pages - using Subscription Engine
Learn more about our Subscription Engine. Your system will need to send a request to the Payment Pages that processes both a 3-D Secure authenticated payment and also instructs the subscription...
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Applying custom logo to checkout
You can easily update your Payment Pages to display your own logo, without needing to write any custom mark-up. This is shown alongside a small “Trust Payments” icon. To configure, follow the...
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Localising your checkout
By updating your POST to Payment Pages as described below, you can change the language and formatting of text displayed to better suit the needs of your international customers. Such changes are ap...