Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Reporting
The “Reporting” page allows you to analyse the requests processed through your account. You can view totals for transaction amounts and the number of requests processed through a specified range o...
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Localisation
You can use the Display options area to change the language used on your MyST account. Required user roles Available to everyone. How to access Click “Display options” from the config menu...
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The Merchant Activity tab
Authorisation history page The Authorisation History page allows you to search and view historical authorisation information. An authorisation is initially visible only on the Recent Authorisations...
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Glossary of EMV 3-D Secure terminology
Frictionless payment One of the advantages of version 2 of EMV 3-D Secure is the enhanced nature of checks performed in real time during the checkout process, allowing the card issuer to determ...
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URL notifications following payments
You can configure URL notifications (webhooks) to be submitted to your system automatically whenever transactions are processed on your site. Configuring URL notification URL notifications can be...
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Funding Account report
This feature is available to merchants using our acquiring services. The "Funding Account" report shows the current balance for one or more MID accounts and provides a record of all incoming tr...
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📽️ Adding users
You can add child user accounts to help manage your account. Each user can be assigned a distinct role, which only permits them to access features they need. Required user roles Admin Doc...
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SoftPOS Error Codes
If you encounter an error while processing a request using the SoftPOS by Trust Payments app, please refer to the list of error codes below to help troubleshoot the cause: In-app error codes Thes...
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Export sales
To export your sales history from the app, follow these steps: Tap the icon in the top left and from the menu select "Activity" and you will be presented with your sales history. Tap the...
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What currencies are supported on the acquiring platform?
Processing currencies The currency used by customers to pay for goods and services from your business. AED - UAE Dirham AFN - Afghanistan Afghani ALL - Albanian Lek AMD - Armenian Dram ANG ...