Michael Buckley
I work on the Technical Specialist team based in Bangor.
Articles
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Network best practices
A stable internet connection is required for the successful operation of our In-Person Payment services. If you are having problems connecting your device to the internet and maintaining the conne...
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APM Statement
The statement header includes key details regarding the statement, based on the Merchant ID number (MID) shown: The header shows the MID, Merchant Name, Settlement Currency, APM Name, Reference...
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Using the keypad
The keypad is an alternative way to navigate through the terminal without needing to use the touch screen. It is also used for entering PINs, SSIDs, passwords, and other alphanumeric data. The main...
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Customise the appearance of Payment Pages
Our hosted Payment Pages integration supports deep customisation of layout and appearance with custom HTML, CSS and JavaScript. How does it work? Write custom HTML / CSS / JS markup. Uploa...
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Managing your users
The following information is for Admin users who are looking to enrol their MyST child users in Portal. When managing your Portal users, please be aware that: You need to activate your users befo...
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📽️ Advanced transaction filtering
When searching for transactions, filters are an advanced tool that can be used to narrow the search results further if needed. Only transactions meeting the selected criteria will be displayed in...
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Authorisation Reconciliation report
This feature is available to merchants using our TRU Connect gateway. The "Authorisation Reconciliation" report is designed to help with reconciliation by totalling all successfully authorised...
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Migrating st.js from version 1 to version 3 for MOTO
If you are using version 1 of our JavaScript Library to perform MOTO transactions by creating tokens to represent customer card details, you are expected to migrate to our latest library, version ...
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Chargeback Reason Codes
Reason Codes are numerical identifiers assigned by the issuing bank indicating the justification for Chargebacks issued. Because the specific codes assigned vary between card schemes and are subjec...
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Software guide
Main screen Image of main screen The main screen is the starting point for any action taken using the terminal. There are 6 options: Sale - Process a new transaction. Info on Customer-...