What's on the digital receipt?

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Digital receipts contain important transaction information and serve as proof of transaction in the case of dispute claims:

SoftPOS digital receipt screenshot, showing merchant details, transaction type, payment method, amount and terminal details.
Example of a digital receipt

Key


  1. Transaction type – This can either be "PURCHASE" or "REFUND".
  2. Merchant name and address, and also the username that carried out the request.
  3. This panel contains:
    • [Transaction] Type – (As described above)
    • Mode - This will always be "CONTACTLESS".
    • Payment network - The customer's card scheme: Either Mastercard or Visa.
    • Card - The last 4 digits of the card number.
  4. This panel contains:
    • Transaction amount and currency (including the tip, if applicable).
    • Date and time the transaction was processed.
    • Transaction status - This can be "Approved", "Declined" or "Error".
  5. This panel contains:
    • Application ID – The application number for the payment card.
    • Device ID – Unique identifier for the device.
    • TVR - The Terminal Verification Results.
    • Terminal ID – Unique identifier for the merchant's store.
    • Application - The card type used for the transaction (e.g. "DEBIT MASTERCARD")

Digital receipts contain important transaction information and serve as proof of transaction in the case of dispute claims:

SoftPOS digital receipt screenshot, showing merchant details, transaction type, payment method, amount and terminal details.
Example of a digital receipt

Key


  1. Transaction type – This can either be "PURCHASE" or "REFUND".
  2. Merchant name and address, and also the username that carried out the request.
  3. This panel contains:
    • [Transaction] Type – (As described above)
    • Mode - This will always be "CONTACTLESS".
    • Payment network - The customer's card scheme: Either Mastercard or Visa.
    • Card - The last 4 digits of the card number.
  4. This panel contains:
    • Transaction amount and currency (including the tip, if applicable).
    • Date and time the transaction was processed.
    • Transaction status - This can be "Approved", "Declined" or "Error".
  5. This panel contains:
    • Application ID – The application number for the payment card.
    • Device ID – Unique identifier for the device.
    • TVR - The Terminal Verification Results.
    • Terminal ID – Unique identifier for the merchant's store.
    • Application - The card type used for the transaction (e.g. "DEBIT MASTERCARD")

Your solution doesn't support sending digital receipts, but you can instead set the device up to print a paper receipt.

Learn about paper receipts

Your solution doesn't support sending digital receipts, but you can instead set the device up to print a paper receipt.

Learn about paper receipts

Your solution doesn't support sending digital receipts, but you can instead set the device up to print a paper receipt.

Learn about paper receipts

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