LAN/Wi-Fi connection

The Ingenico Desk 5000 terminal supports Ethernet and Wi-Fi connection.


Ethernet setup

If an Ethernet cable needs installing:

  1. Connect Ethernet to back of router/connection point.
  2. Insert the other end of this cable into the slot marked "ETH" on the box.


Changing connection type

To switch between LAN and Wi-Fi:

  1. Tap the Quick Menu icon from the main screen, then "Network".
  2. Then tap “Change connectivity”.
  3. Select the required type and save your changes.


Wi-Fi connection setup

To connect to a Wi-Fi network:

  1. Tap the Quick Menu icon from the main screen, then "Network".
  2. Tap the "Settings" item in the menu.
  3. Select the required Wi-Fi network from the list displayed.
  4. You can enter the password using the virtual keyboard that appears on the screen. To type numbers and special characters, use the buttons shown in the bottom left of the display to change the keyboard shown.
  5. When you have entered the password, tap the green button shown in bottom-right of display to continue.
  6. When successfully connected to Wi-Fi, you will see the   icon in the status bar at the top of the display.
  7. When the connection to the Trust Payments server has been established, the   icon is shown. If the connection is lost the     icon is shown.

  You can test your connection by tapping the Quick Menu icon from the main screen, then "Handshake". The terminal will print out details of the connection.

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