This topic describes how to download transaction data as Comma Separated Values (CSV) by submitting a HTTPS POST query string. By implementing the CSV download functionality outlined here, your system can be configured to process requests on your behalf, allowing you to automate the process of downloading the records required.
We also provide similar functionality in MyST, which is a manual process where a user has to be signed in and present to trigger the download. Click here for further information.
The maximum number of records that can be downloaded is 75,000.
If you have greater than 75,000 records, we recommend requesting smaller time-frames and performing multiple sequential requests
Process overview
This feature allows you to download details of requests processed on your account that meet your specified criteria. You can choose the fields that are returned, so you only download the information you need.
Example use cases:
- Download information on all transactions processed on a single day.
- Download the names of all customers that have made purchases for greater than £999 in the last month.
- Download the transaction references of suspended transactions in a given time-frame.
The following is an example of a POST for requesting a transaction download CSV report:
wget --output-document=output.csv --user=example@example.com --ask-password --post-data="sitereferences=test_site12345&startdate=2017-01-01&enddate=2017-01-31&settlestatuss=100&optionalfields=errorcode&optionalfields=currencyiso3a&optionalfields=authcode&optionalfields=orderreference&optionalfields=paymenttypedescription&optionalfields=settlestatus&optionalfields=settlemainamount&optionalfields=settleduedate&optionalfields=customercountryiso2a" https://myst.securetrading.net/auto/transactions/transactionsearch
The request above consists of four main parts:
You will need to provide a MyST username with sufficient user privileges to perform the download for the given site reference(s).
--user=example@example.com --ask-password
The CSV file can be downloaded using a HTTPS POST query string with Basic Access Authentication. Basic Access Authentication is a method for a web browser client program to provide a username and password when processing a request.
Supported user roles
You can use your Webservices username and password to download transaction records and reports. If you do not already have a Webservices username, you can create a new user using MyST.
Site admins can also sign in to MyST and create a new Extra transaction download user role, which has access to additional acquirer fee information. (Acquirer fee info is only available for transactions processed with a participating acquiring bank. Contact our Support Team for further information)
We also support two additional user roles for CSV downloads. These are “Transaction download” and “Report download”, for downloading transaction records and reports respectively. To set up users with these roles, please contact our Support Team.
Authorisation header
A username and password, separated by a colon, then base64 encoded must be included in the authorisation header when performing the request. Most URL libraries will construct the basic authentication header automatically, but if you need to perform this manually, please follow this example:
Username: csvdownload@example.com
Password: pa55word
Separated by a colon: csvdownload@example.com:pa55word
Base64 encode: Y3N2ZG93bmxvYWRAZXhhbXBsZS5jb206cGE1NXdvcmQ=
Therefore, the authorisation header should be:
Authorization: Basic Y3N2ZG93bmxvYWRAZXhhbXBsZS5jb206cGE1NXdvcmQ=
Filters can be included in the request so that only records meeting certain criteria are returned.
sitereferences=test_site12345&startdate=2017-01-01&enddate=2017-01-31&settlestatuss=100
By default, all transactions within the date range for the specified site reference(s) will be returned in the download. Filters can be applied to the download so only certain records are returned. In the example above, the following filters have been applied:
- Site reference: test_site12345
- Transaction authorisation date: 1st January 2017 – 31st January 2017
- Settle status: 100
Multiple values for the same filters can be included in the call separated by an “&”.
For example, for downloading e-commerce and MOTO transactions, the accounttypedescriptions filter can be included twice with two different values:
accounttypedescriptions=ECOM&accounttypedescriptions=MOTO
Required filters
The following fields must be included in the POST data:
| Filter name | Comment |
| sitereferences | The site reference/s to download data from. |
| startdate | The start date for the specified records (in the format YYYY-MM-DD). |
| enddate | The end date for the specified records (in the format YYYY-MM-DD). |
Data can be downloaded for multiple site references by including additional site references fields in the call separated by an “&”.
For example, if transactions are needed for site1 and site2, the call would include the following:
sitereferences=site1&sitereferences=site2
Please note that even if downloading transactions for one site reference, the field must always be called sitereferences.
Optional filters
Useful filters
The following is a list of the most frequently-used filters by our merchants:
(Contact our Support Team to enquire about availability of additional filters)
| Filter name | Comment |
| accounttypedescriptions |
Filter by account type, e.g. “ECOM” for e-commerce. You can view the account types enabled on your account in MyST, by navigating to your site details page and clicking “Accounts”. |
| currencyiso3as |
Filter by currency. |
| errorcodes |
Filter by error codes. |
| paymenttypedescriptions | Filter by payment type. e.g. “VISA”, “MASTERCARD” etc. |
| requesttypedescriptions |
Type of request, for example “AUTH”, “REFUND” etc. |
| settlestatuss |
Filter by status. e.g. “100” for all settled transactions. |
Note that to search by settlestatus, the field must be called settlestatuss.
Filter by time
Use the following filters to download data on transactions within a specified range of time:
| Filter name | Comment |
| starttimehour | To find transactions between HH:mm:00 and HH:mm:59 *Required if end time specified |
| starttimeminute | To find transactions between HH:mm:00 and HH:mm:59 * Required if starttimehour specified |
| endtimehour | To find transactions between HH:mm:00 and HH:mm:59 * Required if start time specified |
| endtimeminute | To find transactions between HH:mm:00 and HH:mm:59 * Required if endtimehour specified |
For example, for downloading transactions between 13:30:00 and 14:29:59:
starttimehour=13&starttimeminute=30&endtimehour=14&endtimeminute=29
Date type
By default, dates and times specified are filtered based on when the transaction was initially processed. However, you can explicitly specify the type of date/time that is filtered by including the following additional filter:
| Filter name | Comment |
| datetypes | Specify “settledtimestamp” to filter by date/time transactions were settled.
Specify “transactionstartedtimestamp” to filter by date/time requests were processed. |
If your system is processing a high volume of transactions, we recommend downloading CSV files of transactions on an hourly basis (instead of daily), for optimum performance and to reduce the size of the files downloaded. Your system can submit a request every hour, specifying the time filters as described above, to ensure only transactions processed in the last hour are included.
This is where you can specify the data fields to be returned.
As a minimum, all transaction download CSVs will contain the transaction reference for each record returned.
Example output:
transactionreference
13-2-81000
13-28-1
13-28-10
13-28-11
You can specify additional fields to be returned in the transaction download, as shown in the example below:
optionalfields=errorcode&optionalfields=currencyiso3a&optionalfields=authcode&optionalfields=orderreference&optionalfields=paymenttypedescription&optionalfields=settlestatus&optionalfields=settlemainamount&optionalfields=settleduedate&optionalfields=customercountryiso2a
The example above includes the following optional fields:
- Error code
- Currency
- Auth code
- Order reference
- Payment type
- Settle status
- Settle main amount
- Settle due date
- Customer country
The output would contain these optional fields. The field names specified in the request are shown on the first line of the CSV output, in the same order:
transactionreference,errorcode,currencyiso3a,authcode,orderreference,paymenttypedescription,settlestatus,settlemainamount,settleduedate,customercountryiso2a
23-9-1,0,GBP,TEST,20161,VISA,100,10.99,2017-01-03,GB
23-9-2,0,GBP,TEST,20162,MASTERCARD,100,11.98,2017-01-10,GB
23-9-3,0,GBP,TEST,20163,MASTERCARD,100,10.99,2017-01-11,GB
23-9-4,0,GBP,TEST,20164,MASTERCARD,100,10.99,2017-01-16,GB
If a requested optional field has no value, an empty string will be returned in the CSV.
Full list of optional fields
The following sections list fields that can be included in the output, if specified in the request:
Transaction details
| Field name | Comment |
| requesttypedescription | Type of request performed (e.g. “AUTH”, “REFUND”). |
| transactionreference | Trust Payments unique transaction reference. |
| parenttransactionreference | Transaction reference of parent transaction. For example, in the case of refunds, this would be the reference to the transaction that has been refunded. |
| accounttypedescription |
Account type, e.g. “ECOM” for e-commerce. You can view the account types enabled on your account in MyST, by navigating to your site details page and clicking “Accounts”. |
| baseamount | Transaction in base amount. For example £10 will be 1000 |
| mainamount | Transaction in main amount. For example £10 will be 10.00 |
| errorcode |
Error code for the transaction. |
| currencyiso3a |
Currency of transaction. |
| authcode | Transaction authorisation code. |
| customerip | Customer IP. |
| fraudrating | Transaction fraud rating. |
| orderreference | Merchant’s order reference. |
Payment details
| Field name | Comment |
| paymenttypedescription | Type of payment, for example “VISA”, “MASTERCARD”. |
| maskedpan | Masked card number. |
| expirydate | Card expiry date. |
Settlement details
| Field name | Comment |
| settlestatus |
The current transaction status. |
| settlemainamount | Amount due to settle/settled. |
| settleduedate | Date due to settle/settled. |
Security response
The response of the AVS and Security Code Checks checks performed during authorisation. This can be one of the following values:
- 0 = DATA NOT GIVEN
- 1 = DATA NOT CHECKED
- 2 = DATA MATCH
- 4 = DATA NOT MATCHED
| Field name | Comment |
| securityresponsesecuritycode | Result of security code check. |
| securityresponseaddress | Result of address check. |
| securityresponsepostcode | Result of postcode check. |
Billing details
| Field name | Comment |
| billingprefixname | Name prefix. For example, “Mr, Mrs, Miss”. |
| billingfirstname | First Name. |
| billingmiddlename | Middle Name. |
| billinglastname | Last Name. |
| billingsuffixname | Name suffix. For example, “BSc, PhD”. |
| billingpremise | First line of the address. |
| billingstreet | Address Street. |
| billingtown | Address Town. |
| billingcounty | Address County. |
| billingemail | Email address. |
| billingcountryiso2a |
Address Country. |
| billingpostcode | Address Postcode. |
| billingtelephones | Telephone Numbers. |
Delivery details
| Field name | Comment |
| customerprefixname | Name prefix. For example, “Mr, Mrs, Miss”. |
| customerfirstname | First Name. |
| customermiddlename | Middle Name. |
| customerlastname | Last Name. |
| customersuffixname | Name suffix. For example, “BSc, PhD”. |
| customerpremise | First line of the address. |
| customerstreet | Address Street. |
| customertown | Address Town. |
| customercounty | Address County. |
| customeremail | Email address. |
| customercountryiso2a |
Address Country. |
| customerpostcode | Address Postcode. |
| customertelephones | Telephone Numbers. |
Merchant details
| Field name | Comment |
| merchantname | Merchant name associated with site reference. |
| tid | The Terminal ID used to process the transaction. This is accredited to your merchant number when we setup your account in our systems. |
Acquirer fee details
The following fields can only be returned when the following requirements are met:
- These fields will only be populated when transactions are processed with a supported acquirer. Contact our Support Team for further information.
- The user role Extra transaction download must be used to perform the download (these fields cannot be returned with user role Webservices).
| Field name | Comment |
| acquirerassessmentfeetotal | The scheme fees charged by Visa and Mastercard. |
| acquirercalculatedpayment | The calculated net amount for the given period. |
| acquirercrossborderfees | Cross border fee charges from Mastercard in relation to the card scheme fees, as part of the IC++ pricing model. |
| acquirermpifeetotal | The interchange fees charged by the Card Issuer. |
| acquirerpricingcategory | Indicator of the card type (whether it is a consumer, premium or commercial card being used by the cardholder). |
| acquirerregion | Indicator of whether the transaction takes place in a domestic, intra-regional or inter-regional environment. |
| acquirertranfees | The transaction fees charged by the Acquirer. |
This will depend on the gateway you are connecting to in order to process payments.
Replace the domain in the example provided with one of the following URLs:
- https://myst.securetrading.net/ (European Gateway)
- https://myst.securetrading.us/ (US Gateway)
Example (using the European Gateway):
https://myst.securetrading.net/auto/transactions/transactionsearch
Output
Providing your request is successful, the CSV output has the following structure:
transactionreference,errorcode,currencyiso3a,authcode,orderreference,paymenttypedescription,settlestatus,settlemainamount,settleduedate,customercountryiso2a
23-9-1,0,GBP,TEST,20161,VISA,100,10.99,2017-01-03,GB
23-9-2,0,GBP,TEST,20162,MASTERCARD,100,11.98,2017-01-10,GB
23-9-3,0,GBP,TEST,20163,MASTERCARD,100,10.99,2017-01-11,GB
23-9-4,0,GBP,TEST,20164,MASTERCARD,100,10.99,2017-01-16,GB
23-9-5,0,GBP,TEST,20165,DELTA,100,16.98,2017-01-26,GB
23-9-7,0,GBP,TEST,20166,AMEX,100,10.99,2017-01-29,GB
