The acquirer advice code is a numeric value returned if supported by your acquiring bank, indicating if further payments can be processed. The codes are mapped as follows:
| Code | Description | Action |
| 1 | New account information available (Mastercard only) |
Contact the cardholder to request their updated payment information or submit a SCHEMEUPDATE request to attempt to obtain updated payment information. Click here to learn more about SCHEMEUPDATE. |
| 2 | Cannot approve at this time | Try again later. If you are continuing to have difficulties, please contact your acquiring bank. |
| 4 | Do not try again | You must not process further transactions with these card details. Failure to comply with this instruction may incur fees from the card scheme. |
| 8 | Payment blocked by card scheme | |
| 22 | Merchant does not qualify for product code | Contact our Support Team for further info. |
| 24 | Retry after 1 hour (Mastercard only) |
Retry after 1 hour. |
| 25 | Retry after 24 hours (Mastercard only) |
Retry after 24 hours. |
| 26 | Retry after 2 days (Mastercard only) |
Retry after 2 days. |
| 27 | Retry after 4 days (Mastercard only) |
Retry after 4 days. |
| 28 | Retry after 6 days (Mastercard only) |
Retry after 6 days. |
| 29 | Retry after 8 days (Mastercard only) |
Retry after 8 days. |
| 30 | Retry after 10 days (Mastercard only) |
Retry after 10 days. |
| 40 | Consumer non-reloadable prepaid card | Contact our Support Team for further info. |
| 41 | Consumer single-use virtual card number | Contact our Support Team for further info. |
