Acquirer advice code mapping

The acquirer advice code is a numeric value returned if supported by your acquiring bank, indicating if further payments can be processed. The codes are mapped as follows:

Code Description Action
1 New account information available
(Mastercard only)
Contact the cardholder to request their updated payment information or submit a SCHEMEUPDATE request to attempt to obtain updated payment information. Click here to learn more about SCHEMEUPDATE.
2 Cannot approve at this time Try again later. If you are continuing to have difficulties, please contact your acquiring bank.
4

Do not try again

Do not process further transactions with these card details.
8 Payment blocked by card scheme Do not process further transactions with these card details.
22 Merchant does not qualify for product code Contact our Support Team for further info.
24 Retry after 1 hour
(Mastercard only)

Retry after 1 hour.

25 Retry after 24 hours
(Mastercard only)
Retry after 24 hours.
26 Retry after 2 days
(Mastercard only)
Retry after 2 days.
27 Retry after 4 days
(Mastercard only)
Retry after 4 days.
28 Retry after 6 days
(Mastercard only)
Retry after 6 days.
29 Retry after 8 days
(Mastercard only)
Retry after 8 days.
30 Retry after 10 days
(Mastercard only)
Retry after 10 days.
40 Consumer non-reloadable prepaid card Contact our Support Team for further info.
41 Consumer single-use virtual card number Contact our Support Team for further info.
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