Manage Sites

  Last updated: 

  Unfortunately, the product documented here is currently only available in English.

  This feature is available to merchants using our TRU Connect gateway.

The "Sites" area allows you to search for site references assigned to your Portal user account and view their properties and payment routes.


  Required user roles

Admin, Developer


  How to access

Expand the "Sites" grouping in the side-bar and select "Manage Sites".

 

View and Search Your Sites

When you open the Manage Sites page, you will be presented with a table listing all site references that you are permitted to manage.

Each row displays the following information:

  • Site Reference — Unique identifier. Select this to open further details in a new tab
  • Merchant — An alias assigned to the site reference
  • Status — Indicates if the site reference is enabled (Disabled site references cannot process requests)
  • Acquirers — List of providers enabled on the site reference (e.g. PayPal)

You can type the name of a site reference in the search box at the top of the page to filter down the entries shown in the table.

Portal screenshot: Site references and their details are listed in a table. User can filter using the text boxes at the top. 

 

 

View Site Details

Select a site reference from the Manage Sites landing page (described above) to view further details.

The details page is divided into three parts that you can navigate between by selecting from the tabs at the top of the page:

Site Details

This tab displays useful information about the selected site reference:

Header Comment
Merchant name Name of the business/organisation associated with this site reference.
Merchant Email Business email address associated with this site reference.
Website Website on which this site reference is used.
Enabled Wallets Digital wallets that are enabled on this site reference.
Auth method The authmethod value assigned to all transactions (defaults to "FINAL"), unless overridden manually.
Environment

When processing requests, you can connect to our sandbox for testing purposes. "Real" transactions can only occur when processing requests using a live site reference. This distinction is shown in the live status:

  • "TEST" – Test requests only
  • "LIVE" – Production environment
Site Reference Status

Requests can only be processed using a site reference if it has been enabled.

  • "Enabled" – Can process requests
  • "Disabled" – Cannot process requests
  • "Refunds Only" – Can only process refunds
3D Secure

Indicates if 3-D Secure is enabled on this site reference.

  3-D Secure is required in EU and EEA as part of the Revised Directive on Payment Services (PSD2) mandate.

  Learn more about 3-D Secure and PSD2

Site Security

Indicates if site security is enabled on this site reference.

  Site security is highly recommended when processing transactions through our hosted Payment Pages solution, to protect against unauthorised changes to the order by customers.

  Learn more about site security

Fraud Check

Indicates if our fraud checks are enabled on this site reference.

Learn more about internal fraud checks.

Duplicate Check

Indicates if duplicate checks are enabled on this site reference.

Learn more about duplicate checks.

Payment Services

This tab contains a table listing all providers that have been set up for the current site. For each provider, the following information is shown:

Header Comment
Type The type of account listed. E.g. ECOM for E-commerce/Internet Transactions or MOTO for Mail Order Telephone Order Transactions.
Provider The name of the acquiring bank or provider through which requests are processed.
Payment Methods The payment methods that can be processed using this account.
Currency Supported currencies for this account.
Merchant ID The unique identifier for this account.
Site Users

This tab contains a table listing all users that the site reference has been assigned to. For each user, the following information is shown:

Header Comment
Username

User that has been assigned this site reference.

Select the username to view further information.

Role

Role assigned to the user.

View full list of Portal user roles.

Last logged in Date and timestamp from when the user last signed in to Portal.
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