Please turn off the device before installing the paper roll.
A depleted battery can degrade the quality of printing. If receipts are being printed with faded ink, re-charge the device's battery and try printing again. If you are still having issues, please contact our Support Team for assistance.
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Lift the flap to open the lid.
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Insert the paper roll in the compartment.
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Lightly hold and pull the paper up towards the screen and close the cover, ensuring a small section of paper is sticking out of the slot.
About paper rolls
All of our terminals accept paper rolls of width 57mm and a diameter of 40mm or less.
You can order new paper rolls from our shop, by following the link below:
