Overview page

The "Overview" page shows analyses of the latest transactions processed in the UK for your hotels. You can use the tabs found along the top of the page to switch between timeframes "Yesterday", "Last Week", "1 Month", "3 Months" and "12 Months".

 


 

Proportion of Transaction Amount

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This pie chart is used to show the proportion of income from transactions per hotel during the selected timeframe. Larger slices contribute a larger percentage of your revenue and smaller slices contribute less.

 


 

Transaction Summary

These charts show the latest transaction data for hotels in your chain and also regional averages across the sector. For transactions processed within the timeframe selected at the top of the page, Trust Payments calculates revenue and transaction counts.

  • For hotels in your chain, this data is displayed per hotel.
  • For all hotels, Trust Payments calculates the average transaction count and amounts per region.

Start by selecting one of the following options from the first drop-down:

Merchant Overview

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On the left, a table is presented that lists all hotels on your account. For each hotel, the following information is shown:

  • Merchant Name - The hotel name.
  • Region - The UK region in which the hotel resides.
  • Number of Transactions - The number of transactions processed during the selected timeframe.
  • PAN Average - The average amount paid per customer credit/debit card during the selected timeframe.
  • Transaction Amount - The total income from transactions during the selected timeframe.

  The table is colour-coded, with deeper shades of green representing better performance and deeper shades of red representing poorer performance.

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On the right, a map of the UK is shown, with the regions generating the highest income for your hotel chain during the selected timeframe highlighted in deeper shades of green and regions generating the lowest income highlighted in deeper shades of red. (Regions on the map are identified based on the locations of the hotels, not the home addresses of visitors)

Regional Overview

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On the left, a table is presented that lists all UK regions. For each region, the following information is shown:

  • Region - The UK region.
  • Average Number of Transactions - The average number of transactions processed by hotels located in this region during the selected timeframe.
  • PAN Average - The average amount paid per customer credit/debit card at hotels located in this region during the selected timeframe.
  • Average Transaction Amount - The average total income from transactions at hotels located in this region during the selected timeframe.

  The table is colour-coded, with deeper shades of green representing better performance and deeper shades of red representing poorer performance.

gi-overview-7.png

On the right, a map of the UK is shown with regions shown in different colours dictated by the average performance of all hotels within the selected timeframe. Regions with hotels generating the highest average income are highlighted in deeper shades of green and regions generating the lowest average income are highlighted in deeper shades of red.

Merchant vs Regional Comparison

These charts allow you to directly compare transaction revenue and counts processed for your hotels against regional averages across the sector during the timeframe selected at the top of the page. Using the radio buttons displayed, choose from the following options:

Transaction Amount Number of transactions PAN Avg Transaction Amount

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For the selected timeframe, the table on the left displays the amount processed for each of your hotels, the average amount processed for all hotels in the same UK region and the proportional difference between the two values, shown as a percentage. A positive percentage indicates the hotel is out-performing other hotels in the region and a negative percentage indicates the hotel is under-performing. For each column, the strongest values are shown in green and the weakest values are shown in red.

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On the right, this is shown visually on a map of the UK. The regions where your hotels are performing the best by the metric of amount processed are shown in shades of green, whereas the regions where your hotels are performing the worst are shown in shades of red.

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