To configure tips functionality in the app, follow these steps:
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Tap the icon in the top left and from the menu select "Settings".
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From the Settings screen, tap “Tips”.
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From here you can:
- tap the "Activating the service" toggle to enable/disable tips functionality during transactions.
- tap "Value unit" to change the tip options to be displayed as a percentage or monetary value (e.g. 10% tip vs. £10 tip).
- tap "Tips options" to configure the three default tip values shown to the customer during transactions.
Although you can only configure three default tip values to be shown to the customer during transactions, customers will always be presented with an option to manually enter a custom tip amount if preferred.
Not supported
This functionality is not supported on your device. You can use the drop-down above to review instructions for other supported devices.
To enable/disable customer receipts, follow these instructions:
On the main screen, tap "Settings".
Enter the manager passcode when prompted.
Tap "System Settings".
Tap "Gratuity Settings".
You will be presented with four options:
- No tip - Select this to disable tipping functionality on the terminal.
- Customer Amount - Allow customers to enter a custom tip amount at checkout.
- Percentage - You are presented with text entry to define three tip percentages that customers can select at checkout.
- Fixed Amount - You are presented with text entry to define three tip amounts that customers can select at checkout.
When finished, tap the icon in the top right to save any changes made and close the Gratuity Settings.
To enable/disable the tip/gratuity function, follow these instructions:
- Select Menu icon onscreen
- Scroll down and select User Settings
- Scroll down and select Tip Entry
- Select On/Off
